Support

If you are the homeowner and had your MSTR Brand equipment professionally installed,
please contact your installation company for all warranty claims.

MSTR Brand Product Warranties

Elura Amplifiers

Elura

Amplifiers

2-YEAR WARRANTY
Elura amplifiers are covered by a 2 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Elura Architectural Speakers

Elura

Architectural Speakers

LIMITED LIFETIME WARRANTY
Elura speakers carry a limited liability lifetime against defects in materials and workmanship under normal conditions of use. To obtain warranty service, return product to place of purchase.

Elura Subwoofers

Elura

Subwoofers

1-YEAR WARRANTY 
Elura subwoofers are covered by a 1 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Elura Outdoor Speakers

Elura

Outdoor Speakers

2-YEAR WARRANTY 
Elura outdoor products are covered by a 2 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Elura Commercial Speakers

Elura

Commercial Speakers

5-YEAR WARRANTY 
Elura Commercial products are covered by a 5 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

BRKT Brand Mounts

BRKT Brand

Mounts

5-YEAR WARRANTY
BRKT BRAND are covered by a 5 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Illumivue Cameras

Illumivue

Cameras

3-YEAR WARRANTY
Illumivue Security Cameras are covered by a 3 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Illumivue Recorders

Illumivue

Recorders

3-YEAR WARRANTY
Illumivue Recorders are covered by a 3 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase

LINK Brand Electronics

LINK Brand

Electronics

2-YEAR WARRANTY
LINK BRAND are covered by a 2 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

POWR Brand Power Components

POWR Brand Power Components

Power Components

5-YEAR WARRANTY
POWR Brand products are covered by a 5 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase

ProConnect Interconnect Cables

Proconnect Interconnect Cables

Cables

3-YEAR WARRANTY
ProConnect HDMI and Cat6 Patch Cables are covered by a 3 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

RACK Brand Equipment Racks

RACK Brand Equipment Racks

Racks

5-YEAR WARRANTY
RACK BRAND are covered by a 5 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

SCRN Brand Projection Screens

SCRN Brand Projection Screens

Screens

LIMITED LIFETIME WARRANTY
SCRN Brand Screens carry with them a lifetime limited liability warranty under normal conditions of use.  To obtain warranty service, return product to place of purchase.

MSTR Brand Product Manuals

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