Support

If you are the homeowner and had your MSTR Brand equipment professionally installed,
please contact your installation company for all warranty claims.

MSTR Brand Product Manuals

Click on the button to open the dropdown menu and use the input field to search for a specific model.

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ARM1337 ARM2346HD ARM3265HD ARM3780HD CEIL3280 FLT1339FULL FLT3260FULL-LVL FLT3790FULL-LVL PJMPRO TLT3260MAX-LVL TLT3260S TLT3780S TLT3790FULL-LVL TLT3790MAX-LVL AMP100/6 AMP150/2 AMP50/12 AMP50/2 AMP50/2-RACK-KIT AMP500/1 B6.5Z BR6.5Z.2-BACKCAN DROCK8G DROCK8SS G6.5PEND-BK G6.5Z-BC-70 G6.5Z-ECO-70 G8PEND-BK G8PENDSUB-BK G8SURF70-BK LCR1 LCR-B2 OUT5.25B OUT5.25W OUT6.5B70 OUT6.5W70 R6.5IWZ.2 R6.5LCRZ.2 R6.5STZ.2 R6.5Z.2 R8Z.2 R8Z.2-BACKCAN S4 S6.5 S6.5IW S6.5LCR S6.5LCRIW S6.5ST S8 S8LCR SBR1 SUBB10.2 SUBB8.2 SUBR10 SUBR10IC SUBR66-MINI SUBR8 SUBR88IW TRI-SUBR10 TRI-SUBR8 DVR4 DVR8 NVR8-KIT DAC.2 EXT100-eARC EXT40-4K EXT40-4KECO EXT40-4KUHD EXT70-4KUHDE EXT-HD2-IR HDMI-SWISS MX44-4KECO MX88-4KUHDE.2 SP1X4-4KUHD SW4X1-4KUHD RACK-11 RACKSTRIP-18 RACKSTRIP-36 STRIP-10 ER12W ER12W-RSWINGKIT ER18 ER27 ER35 ER42 SK14 SK28 SK38 SK-SWING 100FIXW 100FIXZ-MAESTRO 106FIXW 110FIXW 110FIXZ-MAESTRO 120FIXW 120FIXZ-MAESTRO 133FIXZ-MAESTRO

 

 

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Amplifiers

2-YEAR WARRANTY
Elura amplifiers are covered by a 2 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Architectural Speakers

LIMITED LIFETIME WARRANTY
Elura speakers carry a limited liability lifetime against defects in materials and workmanship under normal conditions of use. To obtain warranty service, return product to place of purchase.

Subwoofers

1-YEAR WARRANTY 
Elura subwoofers are covered by a 1 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Outdoor

2-YEAR WARRANTY 
Elura outdoor products are covered by a 2 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Commercial Speakers

5-YEAR WARRANTY 
Elura Commercial products are covered by a 5 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

 

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Cameras

3-YEAR WARRANTY
Illumivue Security Cameras are covered by a 3 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Recorders

3-YEAR WARRANTY
Illumivue Recorders are covered by a 3 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Mounts

5-YEAR WARRANTY
BRKT BRAND are covered by a 5 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Electronics

2-YEAR WARRANTY
LINK BRAND are covered by a 2 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

 

Racks

5-YEAR WARRANTY
RACK BRAND are covered by a 5 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Screens

LIMITED LIFETIME WARRANTY
SCRN Brand Screens carry with them a lifetime limited liability warranty under normal conditions of use.  To obtain warranty service, return product to place of purchase.

Power Components

5-YEAR WARRANTY
POWR Brand products are covered by a 5 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.

Cables

3-YEAR WARRANTY
ProConnect HDMI and Cat6 Patch Cables are covered by a 3 year limited liability warranty against defects in materials and workmanship. To obtain warranty service, return product to place of purchase.